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privacy policy
privacy policy
This Privacy Policy explains how we collect, use, and protect your personal data when you purchase a bracelet and upload images for it.
This Privacy Policy explains how we collect, use, and protect your personal data when you purchase a bracelet and upload images for it.
Who We Are
We are WristHalo, the controller of your personal data.
If you have questions about this policy or your data, please contact us at:
📧 jamie@wristhalo.com
We are WristHalo, the controller of your personal data.
If you have questions about this policy or your data, please contact us at:
📧 jamie@wristhalo.com
2. What data we collect
When you use our service, we collect the following information:
Personal details: Your name, email address, and delivery address.
Order information: Purchase details, payment confirmation, and delivery status.
Uploaded content: Photos or images you upload to be stored and linked to your bracelet.
Technical data: Device information, browser type, and IP address (collected automatically for security and analytics).
When you use our service, we collect the following information:
Personal details: Your name, email address, and delivery address.
Order information: Purchase details, payment confirmation, and delivery status.
Uploaded content: Photos or images you upload to be stored and linked to your bracelet.
Technical data: Device information, browser type, and IP address (collected automatically for security and analytics).
3. How we use your data
We use your information to:
Process and deliver your order.
Create a private online gallery (URL) linked to your bracelet.
Communicate with you about your order or any issues.
Improve our services and website.
Comply with legal obligations (e.g. accounting or tax requirements).
We do not use your uploaded images for marketing or share them publicly.
We use your information to:
Process and deliver your order.
Create a private online gallery (URL) linked to your bracelet.
Communicate with you about your order or any issues.
Improve our services and website.
Comply with legal obligations (e.g. accounting or tax requirements).
We do not use your uploaded images for marketing or share them publicly.
4. How your uploaded images are handled
The images you upload are stored securely on our servers.
A unique, private URL is created for your bracelet. Only those with the link can view it.
We do not index or share this URL publicly.
You can request deletion of your images at any time (see section 8).
We retain uploaded images only as long as necessary to provide the service, unless you ask for early deletion.
The images you upload are stored securely on our servers.
A unique, private URL is created for your bracelet. Only those with the link can view it.
We do not index or share this URL publicly.
You can request deletion of your images at any time (see section 8).
We retain uploaded images only as long as necessary to provide the service, unless you ask for early deletion.
5. Legal bases for processing
Under UK and EU GDPR, we rely on the following lawful bases:
Contract: To fulfil your purchase and deliver the bracelet.
Consent: For processing uploaded photos and creating your private gallery.
Legal obligation: For record-keeping and compliance purposes.
Legitimate interests: To improve our products and prevent misuse of our services.
Under UK and EU GDPR, we rely on the following lawful bases:
Contract: To fulfil your purchase and deliver the bracelet.
Consent: For processing uploaded photos and creating your private gallery.
Legal obligation: For record-keeping and compliance purposes.
Legitimate interests: To improve our products and prevent misuse of our services.
6. Sharing your data
We may share limited data with:
Payment processors (e.g. Stripe, PayPal) for secure payments.
Delivery partners (e.g. Royal Mail, courier services) to send your order.
IT and hosting providers to securely store your images and data.
We never sell your data to third parties.
We may share limited data with:
Payment processors (e.g. Stripe, PayPal) for secure payments.
Delivery partners (e.g. Royal Mail, courier services) to send your order.
IT and hosting providers to securely store your images and data.
We never sell your data to third parties.
7. International transfers
If your data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place — such as approved Standard Contractual Clauses or UK Addendums — to protect your data to GDPR standards.
If your data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place — such as approved Standard Contractual Clauses or UK Addendums — to protect your data to GDPR standards.
8. Your rights
You have the following rights under data protection law:
Access your personal data.
Request correction of inaccurate data.
Request deletion (“right to be forgotten”).
Withdraw consent at any time (for example, to delete your uploaded images).
Object to processing or request restriction.
Request data portability.
You have the following rights under data protection law:
Access your personal data.
Request correction of inaccurate data.
Request deletion (“right to be forgotten”).
Withdraw consent at any time (for example, to delete your uploaded images).
Object to processing or request restriction.
Request data portability.
9. Data retention
We retain your personal data only as long as necessary for the purposes above:
Order and delivery data: up to 6 years for legal and accounting purposes.
Uploaded images: until you delete them or your account/order is closed.
We retain your personal data only as long as necessary for the purposes above:
Order and delivery data: up to 6 years for legal and accounting purposes.
Uploaded images: until you delete them or your account/order is closed.
10. Data security
We use appropriate technical and organisational measures to protect your data, including:
Encrypted data transmission (HTTPS).
Restricted access to uploaded content.
Regular system monitoring and backups.
We use appropriate technical and organisational measures to protect your data, including:
Encrypted data transmission (HTTPS).
Restricted access to uploaded content.
Regular system monitoring and backups.
11.Cookies
We may use cookies to operate our website and analyse traffic. You can manage your cookie preferences in your browser settings.
We may use cookies to operate our website and analyse traffic. You can manage your cookie preferences in your browser settings.
12.Updates to this policy
We may update this policy occasionally. Any updates will be posted on our website with a new “last updated” date.
We may update this policy occasionally. Any updates will be posted on our website with a new “last updated” date.
📦 free shipping for a limited time 📦
W / H
made with love
❤️
📦 free shipping for a limited time 📦
W / H
made with love
❤️
©WRISTHALO, 2025
©WRISTHALO, 2025